API requests:

    AI Assistant for Customer Service

    AI Assistant for Customer Service Powered by Generative AI to revolutionize the creation of chatbots, voicebots, callbots, and virtual assistants.

    API requests:

      Top 1 Mô hình ngôn ngữ lớn
      tối ưu cho tiếng Việt

      Trên bảng xếp hạng Vietnamese Multitask Language Understanding (VMLU)

      The platform has been used in many different fields
      Public Administration
      Telecommunications
      Banking
      Finance
      Entertainment
      Travel
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      Hotel
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      Outstanding Features

      Document Search and Q&A

      Utilizes Generative AI and OCR technologies to efficiently extract and respond to information from documents.

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      Flexible AI Assistant Creation Platform

      Provides a 4.0 platform leveraging NLP technology to easily create AI assistants such as Chatbots, Voicebots, and Virtual Assistants tailored to customer service operations.

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      Advanced Natural Language Communication

      Understands customer intents and facilitates two-way communication through text or voice, supporting various regional accents and tones, including voices of well-known presenters.

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      Conversational Context Awareness

      Identifies the context referred to by customers during conversations to provide appropriate responses.

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      Intelligent Training

      Easily updates AI assistant knowledge by incorporating data from chat histories, enhancing diversity and friendliness in interactions.

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      Automatic Knowledge Classification

      Automates the classification of learning data for virtual assistants, reducing manual labeling efforts during knowledge training.

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      Connection to Consultants

      Directly connects customers to human agents during AI-assisted customer service processes, offering diverse and comprehensive service consultations.

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      Service & Product Promotion

      Easily promotes services, products, promotional information, and announcements to customers, boosting sales.

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      Integration via SDK, API, and Multiple Communication Platforms

      Supports multi-channel communication integration, including Website, Facebook, Zalo, Viber, Telegram, mobile applications, digital switchboards, APIs, SDKs, providing convenient experiences for customers and cost savings for businesses.

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      Enhanced Knowledge

      Allows users to proactively provide Q&A data or structured datasets to the chatbot to maximize response accuracy.

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      Advanced Technology

      The values we deliver

      24/7 Customer Support

      Provide customer support anytime, anywhere, address common inquiries, and prevent call center congestion during peak hours

      Emotionally Consistent Consultation

      AI assistants respond to customers consistently, regardless of their mood or communication style

      Friendly Experience

      Customers are guided through conversations in a clear and structured manner, ensuring a pleasant experience

      Reduced Customer Service Costs

      Lower time, personnel, and operational costs in customer service, bringing higher business efficiency

      Purchasing Behavior Stimulation

      Analyze customer behavior to drive effective business strategies

      Customer Engagement

      Create strong connections and attract customers to personal or business websites

      Partner with us today!

      We are committed to supporting you in applying cutting-edge, secure technologies to deliver smarter and more optimized services for your customers