The platform has been used in many different fields
Outstanding Features
Document Search and Q&A
Utilizes Generative AI and OCR technologies to efficiently extract and respond to information from documents.
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Flexible AI Assistant Creation Platform
Provides a 4.0 platform leveraging NLP technology to easily create AI assistants such as Chatbots, Voicebots, and Virtual Assistants tailored to customer service operations.
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Advanced Natural Language Communication
Understands customer intents and facilitates two-way communication through text or voice, supporting various regional accents and tones, including voices of well-known presenters.
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Conversational Context Awareness
Identifies the context referred to by customers during conversations to provide appropriate responses.
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Intelligent Training
Easily updates AI assistant knowledge by incorporating data from chat histories, enhancing diversity and friendliness in interactions.
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Automatic Knowledge Classification
Automates the classification of learning data for virtual assistants, reducing manual labeling efforts during knowledge training.
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Connection to Consultants
Directly connects customers to human agents during AI-assisted customer service processes, offering diverse and comprehensive service consultations.
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Service & Product Promotion
Easily promotes services, products, promotional information, and announcements to customers, boosting sales.
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Integration via SDK, API, and Multiple Communication Platforms
Supports multi-channel communication integration, including Website, Facebook, Zalo, Viber, Telegram, mobile applications, digital switchboards, APIs, SDKs, providing convenient experiences for customers and cost savings for businesses.
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Enhanced Knowledge
Allows users to proactively provide Q&A data or structured datasets to the chatbot to maximize response accuracy.
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Advanced Technology
The values we deliver
