A Solution for User Experience Enhancement

Accurately identify user pain points. Enhance user experience through data-driven insights, fostering trust and customer loyalty. Seamlessly integrate across multiple platforms with robust data security.

Outstanding Features

Heatmap – User Interaction Visualization

Visualize user interactions such as clicks, scrolling, and detect unusual behaviors.

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User Flow – Customer Journey Mapping

Visualize the user's journey while navigating through your website or application.

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User Behavior Insights

Analyze user habits and behavior patterns based on real data.

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Data Personalization

Develop tailored metrics for specific roles such as Product Managers (PDM), UX Designers, Business Analysts (BA), and more.

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Interaction Metrics Tracking

Get an overview of key user interaction metrics.

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Detailed User Journey Display

Track user access paths, including specific page visits and interactions such as clicks and swipes.

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Advanced Technology

GenAI Assistant to Enhance User Experience
Leverage AI to analyze, recommend, and alert on abnormal user behavior.
  • Unusual Traffic Alerts
  • Data Analysis Based on Statistical Metrics
  • Knowledge Q&A on User Experience Optimization
Big Data Processing & Trend Discovery
Powered by NiFi, Kafka, Airflow, MongoDB, and Elasticsearch — enabling information gathering from over 120 million diverse data sources, surpassing market standards.
  • Trend Tracking
  • Audience Analysis
  • Public Opinion Insights
  • Smarter Decision-Making
  • Operational Optimization

Values Delivered

A Solution for User Experience Enhancement
Enhancing User Experience

Deliver a comprehensive end-to-end solution encompassing user interaction tracking, data analysis, experience design, performance evaluation, and continuous optimization.

Easy Integration and Usage

Simple integration in just 5 minutes. The solution supports both Cloud-based and On-Premise deployments. Data is automatically collected and continuously visualized.

Cross-Platform Compatibility

Capture user interaction data across both websites and mobile applications. Features are optimized for in-depth user experience research on web and app platforms.

Scalable for All Product Sizes

Ensure high performance for products with large traffic volumes, while maintaining data security and personal information protection.

VNPT Smart UX

An end-to-end solution covering every stage of the user experience journey: from data measurement and analysis to experience design, performance evaluation, and continuous optimization.