VNPT AI Ecosystem
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AI Assistant Platform

iSee Assistant is built on VNPT's AI ecosystem. We apply superior AI technologies to deliver a unique AI assistant – an AI assistant tailored just for you.

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The platform has been applied in many different fields
  • Public Administration
  • Telecommunications
  • Banking
  • Finance
  • Entertainment
  • Tourism
  • Medical
  • Education
  • Hotel
Key Features
In-depth Natural Language Processing
Applying NLP technology to understand Vietnamese language deeply
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Conversation Context Recognition
Flexible communication based on previous conversation contexts mentioned by customers
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Emotion Recognition
Analyze emotions in each line of customer dialogue
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Easy Personalization
Businesses, governments, and individuals can create their own dedicated AI assistants
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Language Prediction
Understanding regional dialects, identifying typos, grammatical errors, and acronyms
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Voice Identification
Authenticating user voice before using the AI assistant
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Diverse Regional Accents
Communicating with various regional accents, genders, and famous MC voices
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Easy Integration
Integrating with multiple communication channels: Website, Facebook, Zalo, Viber, Telegram, Mobile Apps, Call Centers, API, SDK...
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Rapid Scenario Building
Providing a platform to quickly and easily initialize virtual assistants based on customer needs
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Simple Training
Easily train and update knowledge for your AI assistant
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Flexible System Connection
Flexible data collection and transmission between customer systems
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Instant Processing Speed
Handling high concurrent traffic and meeting heavy loads during peak hours
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Value Delivered
24/7 Customer Support

Providing customer service anytime, anywhere, resolving repetitive questions, and eliminating call center overload during peak hours.

Consistency in Emotional Counseling

The AI assistant responds to customers consistently regardless of their mood or speaking style.

Friendly Experience

Customers are guided through stories and scenarios clearly and coherently, ensuring a superior experience.

Reduce Customer Service Costs

Minimizing time, personnel, and operational costs in customer care and consulting services for high economic efficiency.

Stimulating Purchasing Behavior

Easily analyze customer behavior to drive more effective business strategies.

Customer Engagement

Creating strong connections and attracting customers to personal or business websites.

Partner with us today!

We are always with you in applying the most advanced, safe, and secure technologies to provide smart and optimal services to your customers.

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