Automatic Speech Recognition
High-accuracy speech recognition technology, supporting multiple audio formats and real-time processing.
VNPT iSense applies the most advanced AI technologies today, optimized for Vietnamese to ensure high accuracy and processing performance.
High-accuracy speech recognition technology, supporting multiple audio formats and real-time processing.
Deep learning technology trained on big data helps AI models achieve high accuracy and natural-sounding results.
Applies content summarization technology for communications and identifies important information with high accuracy.
Deeply refined NLP platform for Vietnamese, automatically detecting spelling errors, abbreviations, and sentence structures.
Emotion recognition technology via voice, accurately analyzing nuances from volume and tone characteristics.
Automatically adds context-appropriate punctuation, capitalizes proper names, and converts transcriptions into standard industry abbreviations.
Applications of VNPT Generative AI are top-tier in optimization for the Vietnamese language.
Quantization technology maintains stable performance and high processing speed even with large traffic volumes.
Vietnamese conversation separation technology by speaker's voice, supporting recognition even when voices overlap.
High-accuracy speech recognition technology, supporting multiple audio formats and real-time processing.
Deep learning technology trained on big data helps AI models achieve high accuracy and natural-sounding results.
Applies content summarization technology for communications and identifies important information with high accuracy.
Deeply refined NLP platform for Vietnamese, automatically detecting spelling errors, abbreviations, and sentence structures.
Emotion recognition technology via voice, accurately analyzing nuances from volume and tone characteristics.
Automatically adds context-appropriate punctuation, capitalizes proper names, and converts transcriptions into standard industry abbreviations.
Applications of VNPT Generative AI are top-tier in optimization for the Vietnamese language.
Quantization technology maintains stable performance and high processing speed even with large traffic volumes.
Vietnamese conversation separation technology by speaker's voice, supporting recognition even when voices overlap.
Calls analyzed and evaluated
Average Quality Score
Score improved by 25% after 3 months
Conversion Rate
Increase in cross-sell/up-sell conversion rates
Workload Reduction
Reduced manual evaluation workload for supervisors